Higher clerical officers provide full secretarial support to the team and other professionals. They work as an integral member of a team under the supervision of their immediate line manager.

The post holder will be responsible for a wide range of clerical/administrative tasks to support/assist in the effective and efficient provision of services within their department.

The post holder will be required to carry out a range of duties which may include all or some of the following:-

• Diary management
• Maintenance of filing systems
• Processing mail
• Taking and relaying messages/information.
• Dealing with a range of queries
• Typing of letters, memorandums
• Minute taking
• Completing admissions/discharges
• General office duties such as photocopying and faxing.

A minimum of 5 GCSEs (Grade A-C) or equivalent including English Language AND 1 year administrative/clerical experience

OR

NVQ Level 2 Business & Administration or equivalent and 1 year administrative/clerical experience

OR

3 years administrative/clerical experience

Maintenance of a diary, electronic and manual

Minute taking

Filing systems

Computer systems

Experience working in a mental health setting